Culture can significantly shape strategy creation and implementation. You can see a stark example of how culture impacts strategy in the current situation in Afghanistan. As America’s collective patience in Afghanistan waned, it caused a significant shift in its military strategy with dire consequences (see the current evacuation effort). For most Americans (me included), 20 […]
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I have a confession to make. I’ve been playing hooky. For most of this summer, COVID seemed a distant memory. It started with vaccines and my son marring an amazing young lady. I moved two of my adult “kids” to college for their sophomore and senior years, then took a trip to New York City
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I help decision-makers in service-based organizations understand and create better website strategies to drive growth and engagement.