I didn’t stay in a Holiday Inn Express last night. I’m not a lawyer and this email doesn’t constitute legal advice. This is all about website strategy, baby. At the lowest strategic level, website compliance is about covering you or your organization’s azz–also known as “risk management” in more educated circles. And that is what …
I want to discuss a topic that I’ve not been comfortable talking about up to this point because: I have not implemented solutions for my own sites. I am generally lazy in these areas. I tend to choose the past of least resistance and lowest radar signature. I throw nickels around like manhole covers when …
That website topic we don’t want to talk about but really should Read More »
My 12-year-old son has a hard time understanding what he does today and how he does it will not only impact his current opportunity and environment, but also his future ones. Not surprising for a 12-year-old. He recently purchased a mini remote-controlled drone to learn to fly. It’s pretty amazing. You can fly it by line of site (just using the naked eye) or by …
Over the last decade, I can think of no other single design that has had a more tangible, pervasive, divisive place in the visual and ideological landscape of the American public than Donald Trump’s “Make America Great Again” red hats. I wrote about how that hat and it’s lack of design thoughtfulness exposed some blind spots in my …
Design reflections on the BLACK LIVES MATTER street mural in Washington, D.C. Read More »
Congratulations! Your company has just spent a couple of months and a decent chunk of change with a hipster web designer/team creating a fantastic website that is getting you traction with your clients. You’ve raked your web design team over the coals about type and color choices, image selection, content strategy, and site functionality. Now …
How to ruin your company’s well designed website and spend a lot of money doing it Read More »
Do you, as a client, give feedback to your designer during a design review on the design itself? If so, you are largely wasting your time and theirs. Your design observations, feedback and possibly directives are likely misguided and ill informed. You are not qualified to comment on design with any expertise. Your suggestions to …
Stop critiquing the design. Focus on strategy and results. Read More »
I help decision-makers in service-based organizations understand and create better website strategies to drive growth and engagement.